Renew or cancel a licence

Renew a licence

Licences are valid for 12 months from the date of approval and are required to be renewed by the company before its expiry. A licence not renewed on time becomes expired. An expired licence cannot be renewed, and you will need to apply for a new licence before you can continue dealing in CTGTP.

How to renew

You may renew your licence automatically via the GIRO auto-renewal scheme. Otherwise, you will need to renew your licence manually.

The GIRO deduction is made 30 days before licence expiry. Therefore, ensure you have sufficient balance in your GIRO account for the deduction. Insufficient funds may lead to an unsuccessful renewal of your licence. A lapsed licence cannot be renewed and a new licence application must be submitted.

Note: If you wish to apply for GIRO, please submit an eGIRO application.

The new GIRO account application will take around 3 to 4 weeks to process after the receipt of the completed application form. If your GIRO application is not processed in time, submit a manual renewal first to ensure timely renewal of your licence.

Cancel a licence

You may choose to cancel an existing licence when the company is no longer conducting the activity and does not require the licence anymore.

The outcome of the cancellation application will be communicated to the applicant via email and the company will be removed from the list of licensed CTGTP dealers in the Health Sciences Authority website. Any fees paid are non-refundable. Therefore, if your company is on the GIRO auto-renewal scheme, please cancel your licence early and before the next GIRO deduction, which occurs 30 days before your licence expiry date.

Documents required for cancellation of manufacturer's licence

You need to submit the following documents to support the cancellation application for your manufacturing licence:

1. Letter from the company providing the details of the closure of the manufacturing facilities with information on the:
   • Name and address of the manufacturing facility.
   • Date when it will be shut down or decommissioned.
   • Name and contact detail of the person in charge.
   • Inventory list and disposition of remaining inventory of raw materials and finished products.
2. Other supporting information or documents may be requested from the company if needed.

How to cancel a licence

Submit your dealer's licence cancellation application through SHARE.