Address

Health Sciences Authority
(Opposite Outram Park MRT Station)
11 Outram Road
Singapore 169078

Telephone

(65) 6213 0626

Singapore Red Cross Blood Donor Recruitment Programme

(65) 6220 0183

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320

Address

Dhoby Ghaut MRT Station
Dhoby Xchange (Near Exit B)
#B1-05 to 10
11 Orchard Road
Singapore 238826

Telephone

(65) 6333 5532

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320

Address

Woodlands Civic Centre
(Opposite Causeway Point)
900 South Woodlands Drive #05-07
Singapore 730900

Telephone

(65) 6766 0576

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320

Address

Westgate Tower
1 Gateway Drive
#10-01 to 05
Singapore 608531

Telephone

(65) 6710 7548

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320

Address

One Punggol
1 Punggol Drive
#02-38 
Singapore 828629

Telephone

(65) 6322 3076

Post-Donation Call Back Line (24-hours toll-free)

1800 226 3320 

For enquiries or feedback concerning:

• Therapeutic products
• Medical devices
• Health supplements
• Traditional medicine
• Cosmetic products
• Cell, tissue and gene therapy products
• Clinical trials
• Manufacturing, importation and distribution
• Product advertisements and sales promotion
• Safety alerts and product recalls

Address

Health Products Regulation Group
Health Sciences Authority
11 Biopolis Way #11-01 Helios
Singapore 138667

Monday to Thursday: 8.30am to 12.30pm and 1.30pm to 5.30pm
Friday: 8.30am to 12.30pm and 1.30pm to 5.00pm
Weekends and Public Holidays: Closed

Telephone

(65) 6866 1111

Email

https://www.hsa.gov.sg/feedback

For enquiries or feedback concerning:

• Licensing
• Tobacco-related offences

Address

Tobacco Regulation Branch
Health Products Regulation Group
Health Sciences Authority
3 Biopolis Drive
#03-16 Synapse
Singapore 138623

Telephone (enquiries on licensing)

(65) 6684 2031
(65) 6684 2032

Telephone (feedback on tobacco-related offences)

(65) 6684 2036
(65) 6684 2037

Email

HSA_trb@hsa.gov.sg

Report illegal dealing of health products concerning:

• Cell, Tissue or Gene Therapy Products
• Chinese Proprietary Medicines
• Cosmetic Products
• Health Supplements
• Medical Devices
• Therapeutic Products
• Traditional Medicine

Address

Health Products Regulation Group
Health Sciences Authority
11 Biopolis Way #11-01 Helios
Singapore 138667

Telephone

(65) 68663485

Email

HSA_IS@hsa.gov.sg

Address

Chemical Metrology Division
Health Sciences Authority
1 Science Park Road
#01-05/06 The Capricorn
Singapore Science Park II
Singapore 117528

Telephone

(65) 6775 1605

Fax

(65) 6775 1398

Email

Address

Pharmaceutical Division
Health Sciences Authority
11 Outram Road
Singapore 169078

Telephone

(65) 6213 0806

Fax

(65) 6213 0749

Email

Submission and collection hours

HSA Counter, Level 1
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Address

Forensic Medicine Division
Health Sciences Authority
11 Outram Road
Singapore 169078

Telephone

(65) 6326 6027
(65) 6213 0659
(65) 6213 0821

Fax

(65) 6225 0217

Address

Forensic Medicine Operations
Mortuary
1 Hospital Drive, Block 9
Singapore 169608

Telephone

(65) 6326 6027
(65) 6222 1712

Fax

(65) 6222 3092

Address

Biology Division
DNA Profiling Laboratory @ Outram
Health Sciences Authority
11 Outram Road
Singapore 169078

Telephone

(65) 6213 0779

Fax

(65) 6213 0749

Submission and collection hours

(For SPF, except Div D and Div J)
HSA Counter, Level 3
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Address

Biology Division
DNA Profiling Laboratory @ Synapse
Health Sciences Authority
3 Biopolis Drive
#03-14/15 Synapse
Singapore 138623

Telephone

(65) 6684 1503

Fax

(65) 6684 1505

Submission and collection hours

(For SPF Div D, Div J and CNB)
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Address

Biology Division
DNA Database Laboratory @ PCC
Health Sciences Authority
391 New Bridge Road
Block A #07-05
Police Cantonment Complex
Singapore 088762

Telephone

(65) 6557 3503

Fax

(65) 6557 3516

Submission and collection hours

9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Address

Forensic Science Division
Health Sciences Authority
11 Outram Road
Singapore 169078

Telephone (Criminalistics)

(65) 6213 0747

Submission and collection hours (Criminalistics)

HSA Counter, Level 3
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Telephone (Document Examination)

(65) 6213 0736

Submission and collection hours (Document Examination)

Forensic Chemistry & Physics Lab
Basement (B1-3)
9.00am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Address

Illicit Drugs Division
Health Sciences Authority
11 Outram Road
Singapore 169078

Telephone

(65) 6213 8979

Submission and collection hours

HSA Counter, Level 3
2.00pm to 5.00pm
Monday to Friday

Address

Analytical Toxicology Division
Analytical Toxicology Laboratory
Clinical & Forensic Toxicology Unit
Health Sciences Authority
11 Outram Road
Singapore 169078

Telephone

(65) 6213 0740

Submission and collection hours (Clinical & Forensic Toxicology Unit)

Clinical & Forensic Toxicology Unit, Level 3
8.30am to 12.00pm and 1.00pm to 5.00pm
Monday to Friday

Address

Analytical Toxicology Division
Analytical Toxicology Laboratory
Drug Abuse Testing Unit
Health Sciences Authority
11 Outram Road
Singapore 169078

Submission and collection hours (Drug Abuse Testing Unit)

Drug Abuse Testing Counter, Level 3
8.00am to 4.00pm (Submission)
8.00am to 5.00pm (Collection)
Monday to Friday